Privacy policy

Effective Date: 2025/05/01

Ymbite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application, website, or any services related to food delivery (collectively, the "Service").


1. Information We Collect

a. Personal Information

When you register or use Ymbite, we may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Payment information (processed securely through third-party payment providers)

b. Device & Usage Information

We may automatically collect:

  • Device type, OS, IP address

  • App usage data, crash logs

  • Location data (only with permission)

c. Order Information

We store details about your orders, including restaurant names, menu items, delivery time, and special instructions.


2. How We Use Your Information

We use the collected data to:

  • Create and manage your Ymbite account

  • Process orders and deliver food

  • Communicate with you about your orders or promotional offers

  • Improve our services and app performance

  • Prevent fraud and ensure app security


3. Sharing of Information

We may share your information with:

  • Restaurants: to prepare your food orders

  • Delivery partners: to deliver your orders to your specified address

  • Payment processors: to handle secure transactions

  • Service providers: to support app functionality (e.g., customer support, analytics)

  • Authorities: if required by law or to protect Ymbite’s rights

We do not sell your personal data to third parties.


4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or delete your personal data

  • Object to processing or request data portability

  • Withdraw consent at any time (e.g., location access)

To exercise these rights, contact us at support@ymbite.com.


5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system can be 100% secure.


6. Children's Privacy

Ymbite is not intended for users under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.


7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via app or email and revise the "Effective Date" above.


8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Ymbite Support Team
Email: support@ymbite.com
Phone: 9840637014
Address: Mahendranagar Kanchanpur