Effective Date: 2025/05/01
Ymbite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application, website, or any services related to food delivery (collectively, the "Service").
When you register or use Ymbite, we may collect:
Full name
Phone number
Email address
Delivery address
Payment information (processed securely through third-party payment providers)
We may automatically collect:
Device type, OS, IP address
App usage data, crash logs
Location data (only with permission)
We store details about your orders, including restaurant names, menu items, delivery time, and special instructions.
We use the collected data to:
Create and manage your Ymbite account
Process orders and deliver food
Communicate with you about your orders or promotional offers
Improve our services and app performance
Prevent fraud and ensure app security
We may share your information with:
Restaurants: to prepare your food orders
Delivery partners: to deliver your orders to your specified address
Payment processors: to handle secure transactions
Service providers: to support app functionality (e.g., customer support, analytics)
Authorities: if required by law or to protect Ymbite’s rights
We do not sell your personal data to third parties.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or delete your personal data
Object to processing or request data portability
Withdraw consent at any time (e.g., location access)
To exercise these rights, contact us at support@ymbite.com.
We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system can be 100% secure.
Ymbite is not intended for users under the age of 16. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.
We may update this Privacy Policy from time to time. When we do, we will notify you via app or email and revise the "Effective Date" above.
If you have any questions about this Privacy Policy or our data practices, please contact:
Ymbite Support Team
Email: support@ymbite.com
Phone: 9840637014
Address: Mahendranagar Kanchanpur